Last updated: 5 August 2026
Layvr ("we", "us") builds tools for verified airline crew: roster sync, pay checking, layover discovery, and crew chat. This policy explains what we collect, why, and how you control it. We do not sell your data, and we never share your account with your employer or airline.
Data controller: Layvr (trading name), operated from the United Kingdom.
Privacy contact: hello@layvrcrew.com, use this address for privacy questions, access requests, and deletion requests.
Correspondence: We handle privacy enquiries electronically at the address above. We do not publish a physical correspondence address; UK and EU data subjects may contact us by email and we respond within 30 days.
Layvr is not affiliated with any airline. We process crew data as an independent service provider.
| Category | Examples | Required? |
|---|---|---|
| Account | Email, display name, airline, base, role (cabin crew / pilot) | Yes |
| Verification | Crew badge photo, selfie for verification, verification status | Yes, to unlock crew-only features |
| Roster | Duties, flight numbers, routes, check-in times, parsed from your pasted roster, CSV, iCal feed, or calendar sync | Yes, to use roster/pay/FTL features |
| Payslips | PDF payslip you upload, parsed pay line items (not stored as raw images after parsing) | Optional, only if you use the payslip checker |
| Location / presence | Current layover airport or city, opt-in only | Optional, off by default |
| Chat | Direct messages and group chat content, encrypted in transit and at rest | Optional, only if you message other crew |
| Usage | App opens, crash logs, feature usage, push notification tokens | Yes, for reliability |
| Photos | Profile photo, badge photo, housing listing photos you choose to upload | Optional |
Layvr is not affiliated with any airline. We do not voluntarily share rosters, pay data, chat content, or account activity with employers, airlines, or HR departments. We may disclose information where legally required, for example, in response to a court order or other legally binding request from an authority, and we will tell you when we are legally permitted to.
Layvr never tracks your precise GPS location continuously or in the background. Here is exactly what we do and do not collect:
You can turn presence off at any time in Profile → Crew map visibility; this removes you from the map immediately and stops any roster-derived presence updates.
Payslip data is treated as highly sensitive. When you upload a payslip PDF:
Roster data (duties, routes, check-in times) is stored on your account to power the timeline, pay estimates, and layover features. Your roster is never shared with your airline or visible to other crew.
Direct messages and group chats are encrypted in transit and at rest. We do not read your messages except to investigate a user report of abuse or harassment, or where required by law. Deleting a chat for yourself removes it from your device and account; it does not delete the other participant's copy of messages they already received.
We use a small number of providers to run Layvr. They process data only on our instructions and under data-processing agreements. We do not sell personal data, and we do not share it with advertisers, there are no ads in Layvr.
You can delete most data yourself in the app. Approximate retention when you keep an active account:
| Data type | Typical retention | How to delete |
|---|---|---|
| Account profile (email, airline, base) | While your account is active | Profile → Delete account |
| Verification badge photo & selfie | While your account is active (for re-verification and fraud prevention) | Deleted when you delete your account |
| Rejected verification submissions | Up to 90 days, then deleted automatically | Not stored on an approved account |
| Roster duties | While your account is active | Delete account, or clear roster in-app where available |
| Raw payslip PDF | Not stored after parsing completes (usually within minutes) | N/A, only parsed line items are kept |
| Parsed payslip line items | While your account is active, until you delete them | Profile → Payslips → Delete all |
| Chat messages | While your account is active | Delete account (your copy); other participants may retain messages they received |
| Abuse / safety reports | Up to 24 months after closure of the investigation, where needed for safety | Contact hello@layvrcrew.com |
| Crash logs & usage analytics | Typically 90 days (providers may vary) | Aggregated, not tied to deletion of individual messages |
| Backups | Encrypted backups may retain deleted data up to 30 days before automatic rotation | Account deletion removes data from live systems immediately |
You can delete your account at any time from Profile → Delete account. This removes your roster, parsed payslip data, chat history, and verification photos from active systems. Some data may persist briefly in backups before automatic rotation, and we may retain minimal records where required for legal or safety reasons (e.g., an open abuse investigation).
Depending on where you live (including under UK GDPR and EU GDPR), you may have the right to access, correct, export, or delete your data, and to object to certain processing. Email hello@layvrcrew.com and we'll respond within 30 days.
Data is encrypted in transit (TLS) and at rest. Chat content is encrypted on device before storage; this is not full end-to-end encryption against every possible reader. Access to production data is restricted to the founding team and logged. No system is 100% secure, but we treat crew data, especially verification photos and payslips, as highly sensitive.
Layvr is for verified working airline crew and is not directed at children. We do not knowingly collect data from anyone under 16.
We'll update the date at the top of this page when this policy changes. Material changes (e.g., new categories of data shared with third parties) will be communicated in-app before they take effect.
Privacy and data requests: hello@layvrcrew.com.
General support: same address. We aim to respond within 30 days for GDPR/UK GDPR requests.